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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Absolutely horrible - Review by
William submitted on October 22, 2002 |
Customer's web site: N/A |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of October 22, 2002): Less than 3 months ago |
Plan used: Executive |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 1 out of 10 |
This has been the worst provider I've had yet. Constant small configurations problems have plagued my site since I opened an account there.
Their billing database was stolen and my credit card used illegaly.
And every time they "upgrade" something their system crashes for several hours and doesn't work properly for days afterward.
My email was down for 5 days in a row once...
Absolutely horrible and slow email tech support, usually with people who have no idea what they are doing.
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