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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Mediocre but acceptable - Review by
submitted on April 25, 2003 |
Customer's web site: www.kleesgolf.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of April 25, 2003): Current customer |
Plan used: economy |
Customer service rating: 5 out of 10 |
Technical quality rating: 7 out of 10 |
Cost rating: 6 out of 10 |
Overall rating: 5 out of 10 |
I paid a premium price for premium service before switching to HostRocket. I am paying a LOT less and the service matches the price. I know my site is down occasionally and if I used it for e-commerce that would be a big problem. The email services are lousy and I only use HostRocket for incoming mail. Tech support is not horrible, but the only way to reach them is via e-mail and it takes a day or two to complete a communication. When I upgrade my site I am upgrading my hosting service.
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