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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


I Like Um.. - Review by D. Parke submitted on March 13, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of March 13, 2002): Current customer
Plan used: Economy
Customer service rating: 8 out of 10
Technical quality rating: 10 out of 10
Cost rating: 10 out of 10
Overall rating: 9 out of 10
I don't see where all the negitive reviews come from. But I've had some minor problems with them, yet It was fixed promptly. I've been with hostrocket for about 7 months now. I've always used the Trouble Ticket System with good results, ( Maybe Phone Support sucks ?, dunno. ) We have a Great set of forums for webmasters which have always been friendly, you'll never feel "left out" of a discussion or a question ( No matter how stupid :) ) I've had Great service with these guys. Thats all I can say.. I've still to date haven't found a provider with the amount of features and service anywhere...



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