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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| They suck! - Review by
John submitted on July 13, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 13, 2003): Less than 3 months ago |
| Plan used: Economy |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 1 out of 10 |
They have almost nothing good about them besides the cost. They have VERY slow responses to problems, they have idiots working the tech support. They do not email to tell you they are charging you $147 for your account, they just do it. THEN they don't even use that for everything you signed up for. No, they dont tell you they don't even do that. They let my domain go out and then gave me an email saying I had to pay like $700 or something.
Then they delete my mp3's (I made the mistake of having my computer go down, and uploaded everything) however I had no domain name for anyone to FIND the mp3's. I put something on their forums, they delete it. I guess they don't allow bad things to be said about them in their forums.
I also had the problems of them always being down, emails being down, bandwidth (I upgraded to 750 megs) dropped to 200 megs. THEN the tech support person telling me "everything is fine."
I don't care so much they deleted the mp3's, thats kinda fine. Except what they deleted was also stuff like "Beethoven, Mozart" and other stuff. Things that nobody can have a copyright on, nor is it illegal. I had may 90% as classical music. Yet they deleted it.
It was MY site, I paid for it, I was responsible for it. How DARE They log into my account and delete stuff. Not to mention I might have made that stuff. It was my only copy of many things, they deleted them.
Go with someone else, not these jokers. They deserve to be taken out of business.
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