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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Hostsave-BEWARE!! - Review by
Anonymous submitted on July 24, 2002 |
| Customer's web site: www.3rdgrip.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 24, 2002): Less than 3 months ago |
| Plan used: Basic |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 1 out of 10 |
You get what you pay for when it comes to this 3rd rate hosting service! They DO NOT respond to your e-mail requests (which by the way is the only way to contact them). When I first signed up w/ them about a year ago, their customer service was next to nill & "help" was not at all helpful. I could not get a straight answer from anybody. After that point, I could not get any responses at all. I was able to locate their phone #, but to no avail, they have a recording directing you right back to their web site for their so-called help. When I tried to transfer my domain to another hosting service, I obviously couldn't reach anyone for the month that I tried. I had to go back to my original registrar, Verisign, & luckily they could help me. If you're looking for a hosting service, make sure you find one w/ a contact phone. But whatever you do, DO NOT USE HOSTSAVE!!!!!!!
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