HostSave - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

HostSave - Review by Anonymous submitted on August 11, 2002
Customer's web site: N/A
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of August 11, 2002): Current customer
Plan used: basic plan
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 5 out of 10
Overall rating: 1 out of 10
These guys had great difficulty in enabling the Front Page extensions.  It took two weeks.  They are terribly slow at responding.  Several days typically, and once they didn't respond at all.  I have had problems with changing billing once it is established, and you absolutely will have great difficulty speaking with someone on the phone as they can't be reached.

 

 

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