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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Mystery folder - Review by
Eric submitted on September 28, 2002 |
| Customer's web site: 1photo.net |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of September 28, 2002): Current customer |
| Plan used: basic |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 1 out of 10 |
The most confounding aspect of hosting with hostsave is the appearance of a mystery folder on my website which is called 'web'. this folder repeats ad infinituum like so http://1photo.net/web/web/web/web/web/web/web/web/web/web/web and each instance of the folder contains a copy of the root directory.
After a week hostsave technical support has not been able to delete that folder, but instead told me that a) I have installed frontpage extensions and that b) I have uninstalled the Frontpage extensions,
which I never did anyways.
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