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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| They may charge you for services that they do not complete - Review by
Anonymous submitted on April 16, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of April 16, 2002): Current customer |
| Plan used: The standard one |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 7 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 3 out of 10 |
When it was time for them to renew my domain name, they charged my credit card and never did it. After 10 days without support, I have renewed my name by myself. They still did not want to refund the money that they have charged. They claim that the registry should not have allowed me to renew my name.
Otherwise, when there are no problems, and when you don't need support, it works fine.
I came here to look for other hosting options.
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the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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