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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| I have NEVER seen such ineptitude! - Review by
submitted on April 19, 2002 |
| Customer's web site: www.mysticalblaze.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of April 19, 2002): Current customer |
| Plan used: They only have one and it sucks |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
I have had a site on HostSave for 3 months now. I had a horrible time getting my site uploaded, followed by a period of relative peace, until I went to do some extensive upgrades of my site. The Front Page extensions apparently got corrupted (broken, according to their childish language). I went to the control panel to try and reinstall, but the Remove Front Page Extensions button didn't work. Neither did half the other links in that so-called Control Panel. What a mess. I emailed customer service and they emailed back and said that they sent a page to my site and everything was fine - unfortunately I still couldn't upload. Maybe I could if I put the word "test" on a blank sheet and sent it up there like they did - who knows. My site is a little more complex than that unfortunately. Now I'm having trouble getting them to respond at all, and I'm positive I am going to have hell getting my domain name server password out of them. Funny how they don't give you that up front. Stay away from this one - cheaper is NOT always better!
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