HostSave - Review Response

Host Search

  Advanced Search
  Price Search
  Host Directory
  Plan Directories
  Add Plan



  Quick Start
  Selecting a Host
  Domain Names
  Cheap Hosting
  Dedicated Server
.  Stats



Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


I have NEVER seen such ineptitude! - Review by submitted on April 19, 2002
Customer's web site:
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of April 19, 2002): Current customer
Plan used: They only have one and it sucks
Customer service rating: 1 out of 10
Technical quality rating: 3 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
I have had a site on HostSave for 3 months now.  I had a horrible time getting my site uploaded, followed by a period of relative peace, until I went to do some extensive upgrades of my site.  The Front Page extensions apparently got corrupted (broken, according to their childish language).  I went to the control panel to try and reinstall, but the Remove Front Page Extensions button didn't work.  Neither did half the other links in that so-called Control Panel.  What a mess.  I emailed customer service and they emailed back and said that they sent a page to my site and everything was fine - unfortunately I still couldn't upload.  Maybe I could if I put the word "test" on a blank sheet and sent it up there like they did - who knows.  My site is a little more complex than that unfortunately.  Now I'm having trouble getting them to respond at all, and I'm positive I am going to have hell getting my domain name server password out of them.  Funny how they don't give you that up front.  Stay away from this one - cheaper is NOT always better!



Your Response:
Your name: 
Your email:
(must be @YourHost, will be verified)
Your response:

(Please only answer to specific issues raised by the reviewer, advertising will be removed.)

By submitting your response, you agree to read and accept our Terms of Use.




This page is not connected with the company.  These reviews and ratings are only the opinion of the poster, are no substitute for your own research, and should not be relied upon for any purpose.  

 2003 Advameg, Inc.  All Rights Reserved.