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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Minimal Service - Review by
A disappointed user submitted on April 26, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of April 26, 2002): Current customer |
| Plan used: Standard plan |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 5 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 3 out of 10 |
If you are just playing, and looking to save a nickel, HostSave is just fine. However, if your business depends on your website and/or email being up, don't bother with these guys. While I have not had much trouble, when their DNS server went down on 4/25/02, they did not notify me of their diagnosis (either directly or by posting something on their website), or respond to my pleading emails for 24 hours. I had no idea what was wrong, and there is no telephone number to call to find out.
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