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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

What a NIGHT MARE! - Review by Whopperstopper submitted on March 15, 2003
Customer's web site: www.surf-masters.com
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of March 15, 2003): Current customer
Plan used: 100 mb 3GB windows xpress
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
All of the previous nightmares and more... the tech support will not answer your online chat request.. I have sat over an hour numerous times only to get I am sorry the server is being maintained, and being restored right now... I hope it will be up in 3 or 4 hours.. why dont you check back then. The servers were completely down several times during the 3 months I was hosted with them. Usually on Fridays they would go down, and stay down over 24 hours, and sometimes until MOnday Morning.

The only thing timely about the service was the bill and collection of their money.. that always worked flawless.

Save your money and your hair... go somewhere else!

 

 

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