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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Poor customer service - Review by
submitted on July 13, 2002 |
| Customer's web site: aac-force.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of July 13, 2002): Current customer |
| Plan used: Advanced |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 8 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 2 out of 10 |
I have had this site for about 3 months now and I still can't do things in the database. Customer service questions take forever to get responses, and often have to be sent multiple times. I have even had occassion to resend question with clarificat OF the question only to get the same incorrect response back.
If you are VERY self sufficient, the price MAY be worth it. If you care about customer service, this company is not for you.
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