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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| CGI/e-mail trouble - Hard to cancel service - Review by
Anonymous submitted on January 5, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of January 5, 2002): Less than 3 months ago |
| Plan used: Regular 50 MB |
| Customer service rating: 6 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 1 out of 10 |
I could never get a CGI script to send an e-mail to me. I wanted my guestbook to notify me when someone signed it. I also wanted to set up an e-card service. I e-mailed support and they told me what to do, but it wouldn't work. I asked them for help several times, but they never could help me get it to work. They also don't have clear instructions on how to cancel an account. They're located in Greece, which I wasn't very comfortable with. Their technical support doesn't know English very well either. Other than that they are ok. I would recommend ProHosting.com instead.
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