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You are responding to the following review:
|Untitled - Review by
Anonymous submitted on September 5, 2002|
|Customer's web site: Submitted but not made public|
|Length of time hosted by this company: over 3 years|
|Date when last hosted by this company (as of September 5, 2002): Current customer|
|Plan used: basic|
|Customer service rating: 1 out of 10|
|Technical quality rating: 1 out of 10|
|Cost rating: 1 out of 10|
|Overall rating: 1 out of 10|
|They did not even send me the user id and password after sign up. It has taken days of support tickets to try to obtain this information just to get the site up. I still do not have the information, but they have my money. |
It takes them forever to respond to support tickets and when they reply it was always a form letter saying "our records show your issue was resolved. If you have further questions, please reply to this email." In no case was my problem ever solved.
The price is very low - $41.88 a year but the customer service is easily the worst I have ever had.
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