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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
NO SUPPORT - Review by
Anonymous submitted on November 1, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of November 1, 2002): N/A |
Plan used: LtShot |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
This is the third time in a year that my sub webs have locked me out. Support is non existant. E-mails get a reply that the original support ticket has been completed. The companies answer about FRONTPAGE publishing was to use FTP. (FTP will not support the FrontPage extentions). If they cannot get me up and running TODAY, I will switch hosting firms.
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