ICDSoft - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Very painless site setup - Excellent support - Review by submitted on July 3, 2002
Customer's web site: www.clandonestates.com
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of July 3, 2002): Current customer
Plan used: Standard
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 10 out of 10
Overall rating: 10 out of 10
We are a community organization wanting an inexpensive option. I read the reviews here and selected ICDSoft.  Within 1 hour of requesting my site it was available. I have send 3 e-mails to their support system.  First one required some action from them, it was done in 11 minutes; second message replied to in 3 minutes; third one 2 minutes.

I have used their control panel without any problem, and have had no problems accessing the site.

In summary, I have no hestitation in recommending this option to others.



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