ICDSoft - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Best I seen - Review by Petrus submitted on July 6, 2002
Customer's web site: www.spsoftdev.com
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of July 6, 2002): Current customer
Plan used: N/A
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 9 out of 10
Overall rating: 10 out of 10
I looked around the web and saw all these hosts. When I emailed them, no answer werre ever received. ICD answer within an hour. They reply on all questions even before I sign on.

After sign-on I set-up my site with ease but then wanted to make use of php-Nuke. and I needed some help of the support people. Again they were helpful.

I monitor my reply from them and it was usually within minutes. I think I only had one that was more than 2 hours before I receive a reply.

There servers are always up, I haven't had any downtime.

Planning to use them to set-up another website.

If you need a reliable host, with great support and uptime, use ICD.



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