ICDSoft - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Amazing, simply amazing - Review by Amber submitted on July 15, 2002
Customer's web site: N/A
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of July 15, 2002): Current customer
Plan used: 333MB for $5/month
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 10 out of 10
Overall rating: 10 out of 10
(mod: snipped)

I too was wary of ICDSoft's cheap package, but after reading all of the rave reviews, I figured I'd give it a shot. I set up a phpBB with the MySQL database I was given, and had a problem installing it. I logged onto tech support and asked them for help. About 10 minutes later, I received an e-mail stating that they had installed the bulletin board for me! Now that's what I call tech support!

My only complaint is they don't allow chatrooms, but that's understandable for such a low price. Therefore, I still give them a 10 out of 10.



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