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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Best Service So Far... - Review by KinhLe submitted on July 18, 2002
Customer's web site: www.vtien.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of July 18, 2002): Current customer
Plan used: hosting, webmail, ftp
Customer service rating: 10 out of 10
Technical quality rating: 8 out of 10
Cost rating: 10 out of 10
Overall rating: 8 out of 10
Best service: before I registered with them, I sent a email to ask some questions at 2AM in the morning - 10 minutes later, I got the answers - THEY DO HAVE CUSTOMER SUPPORT 24/7 - huh ? Keep on good work.
Best Hosting: simple setup and my site is up in the morning. Wow !!! That's fast.
Best WebMail: I like their Web-Mail - better than other ones I have been used. It also has mailing-list setup. Good
Best ControlPanel: I can find anything I need here. Good !!

Now is my WISH LIST:
1. Increase the default transfer limit to 15GB instead of 5GB. Many other hostings provide 20GB
2. Provide Chat engine and Search engine.

I gave it a 8/10 rating and with the above wish - it would be 10/10



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