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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| So good I bought from them three times - Review by
submitted on August 28, 2002 |
| Customer's web site: billnot.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of August 28, 2002): Current customer |
| Plan used: There is only one! |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
I was not unhappy with the service from my previous hosts, but I needed more room and more facilities and I chose ICDSoft after reading reviews here. I was not disappointed. In the last couple of months, I have not only transferred my main domain to them, but also another I already owned, and I have bought a third through them. They have kept their side of the bargain magnificently; things have been up and running within minutes - only the DNS resolution has taken longer, and there's not a lot they can do about that! Thoroughly recommended. The only reason I have given their customer service a 9 rather than a 10 is because they appeared to misunderstand one of my questions, and answered a different problem but it was soon put right)
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