ICDSoft - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Excellent overall value; Easy-to-use control panel; Poor online documentation - Review by Oliver submitted on September 15, 2002
Customer's web site: N/A
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of September 15, 2002): Current customer
Plan used: Private
Customer service rating: 6 out of 10
Technical quality rating: 9 out of 10
Cost rating: 10 out of 10
Overall rating: 8 out of 10
They are an excellent overall value.  The online control panel is easy-to-use and gives you a pretty reasonable amount of control.  The only downsides I have seen are that the online documentation is exceedingly poor with cursory explanations and is usually inadequate.  But if you are reasonably technical it shouldn't be too much of a hinderance.  Also, they dont seem to provide any email security features or authentication.

But don't get me wrong, the benefits of this host seem to greatly outweigh the few negatives.


 

 

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