ICDSoft - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

For $5 a month it can't be beat! - Review by submitted on October 29, 2002
Customer's web site: www.redesigning-spaces.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of October 29, 2002): Current customer
Plan used: $5/month
Customer service rating: 10 out of 10
Technical quality rating: 9 out of 10
Cost rating: 10 out of 10
Overall rating: 9 out of 10
The customer service is fantastic! I usually have answers to my problems within minutes of my email.  The only complaint I have is with their email software.  There are 2 available programs.  The one program has a problem with e-mails containing links, and it always displays those emails as not being read.  The other program seems to have a hard time with html pages, and doesn't display clickable links (to correct the problem with the other program I'm assuming).  Another problem is that numerous times I get emails back from people containing garbled "code" telling me that this is what they received. 
Aside from the minor glitches in the email programs, I am very pleased with the service and have recommended them to friends.

 

 

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