ICDSoft - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Great Host For Large Site - Review by Anonymous submitted on November 7, 2002
Customer's web site: www.punchbusters.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of November 7, 2002): Current customer
Plan used: N/A
Customer service rating: 10 out of 10
Technical quality rating: 9 out of 10
Cost rating: 10 out of 10
Overall rating: 10 out of 10
The customer service is outstanding! I have a very large Online Bargain Shopping site and I update it constantly everyday with no problems.
I had a few problems at first, but their support team got me up and running and have answered all my questions, usually in a matter of minutes, and have even done the work for me when I can't figure it out! Their site STATS area is a HUGE help for me in tracking hits, files, and visits, etc..
I'd stay with them even if the monthly price increased.

 

 

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