|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Customer Service Alive and Well - Review by
submitted on January 9, 2003 |
| Customer's web site: valleyptcruisers.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of January 9, 2003): 1 year - 3 years ago |
| Plan used: N/A |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
Wow! I didn't know what to expect with my new provider but I didn't expect five star service. This is what I have been getting for the past year with ICD-Soft. The longest I've had to wait when I had questions and imagined problems was 17 minutes. I say imagined because most of the problems I caused myself. They have answered all of my questions very well and timely. I have really had very few service or system issues and no down time. The only issue I may have is that there is sometimes a perceived language barrier and I had to ask the same question in different formats. I would highly recomend this service because you get service.
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|