ICDSoft - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Great Hosting... - Review by submitted on March 20, 2003
Customer's web site: www.youngstownfire.com
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of March 20, 2003): Current customer
Plan used: N/A
Customer service rating: N/A
Technical quality rating: 10 out of 10
Cost rating: 10 out of 10
Overall rating: 10 out of 10
Although I've only been with ICDSoft for a short period, my dealings with them have been great. First off, when it came time to sign up, my account was active about 10 minutes after I filled out the paperwork and paid. The company gives you a temporary URL to use to get your site in order until you domain name propagates. I had my site up and running at the new location and people didn't even know we moved because there was little downtime! Their control panel is awesome and everything I needed was right there. My site has been up continously. I have yet to need tech support. So far I'm glad I made the switch! Also, there were several previous comments about slow loading speeds because of the companies location. Well I use both a T1 connection and a dial up connection and there is little noticible lag time with my site loading. Several of my message board members have made positive comments about the hosting move. It was a move for the better.



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