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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Very helpful - Review by
submitted on April 18, 2003 |
Customer's web site: rgcle.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of April 18, 2003): Current customer |
Plan used: smallest |
Customer service rating: 10 out of 10 |
Technical quality rating: 9 out of 10 |
Cost rating: 10 out of 10 |
Overall rating: 10 out of 10 |
The help these folks give is excellent and prompt - usually a substantive answer within minutes; within a day if it requires a system programmer effort. Their mailing list is nice, and the unlimited mailboxes is handy. The only negative is that response times for FTP and POP are a few milliseconds longer for North Americans due to the hops to Hong Kong, but this is very tolerable.
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