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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Cheap yet excellent customer service - Review by
sally submitted on April 19, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: N/A |
| Date when last hosted by this company (as of April 19, 2003): Less than 3 months ago |
| Plan used: $5/month |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 9 out of 10 |
I've only been hosted with them for less than a month and so far I'm quite satisfied. They have responded to all my questions in less than five minutes but one, which took 7 minutes.....it was about my cgi script. I overlooked something on my script which generated the error message. These guys actually checked my script and pinpointed the line in the script which was responsible for the error message. There are times that the control panel is a little bit slow but it's not a big issue for me. Overall, I'm very satisfied with my experience with ICDSoft.
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