|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Service is simply the best - Review by
D Charter submitted on July 24, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of July 24, 2003): Current customer |
| Plan used: 333Mb |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
I have used five companies until now. I put ICDSoft to the test immediately with a problem encountered right at the set up stage - after I had paid - so no incentive there on the companies part to get me in. My first support request was answered in three minutes flat, and my second, which entailed far more information and actual real 'support' from the company, was answered and fully explained in detial within 7 and a half minutes. I have had to call on them only one other time - when setting up a friends web site with them - and they responded within 6 minutes! These guys truly honour their commitment to service. I have been with companies that can take over 24 hours to get back to you, which is just unacceptable. If you want a reliable company with simply the best support in the business, ICD is it. period!
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|