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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| ICDSoft is impressive. - Review by
Burton Isenstein submitted on April 12, 2002 |
| Customer's web site: www.nancygardnerceramics.com |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of April 12, 2002): Current customer |
| Plan used: basic, 60.00$ per month for 333mb. |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
I am in the process of setting up my first web site. It is a frustrating process for a "beginner". ICDSoft has been very helpful with its technical support in working through the problems I've had. Their 24 hour support, via email and the web, has been remarkable. They usually have an answer in less then ten minutes from the time I post. Their servers are in Hong Kong and many of their technical support staff are in europe.
This is a prime example of the global economy in action. I just hope that they are actually paying their employees a decent wage for their work.
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