ICDSoft - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Great host for newbie - Review by submitted on May 17, 2002
Customer's web site: jrmcdonald.com
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of May 17, 2002): Current customer
Plan used: $5.00/mo
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 10 out of 10
Overall rating: 10 out of 10
This has been my first experience with a hosting service. I was formerly with CS.com and got tired of their arrogance and just plain taking customers for granted.

I contacted ICD and asked for some names of sites they hosted.  They not only gave me names of sites to view, but set me up with a trial site of my own.  I uploaded some stuff and liked what I saw.  I signed up.  Within an hour I was up and running with my site space.  I purchased a domain through them and it took a few hours to get that set up. (they said 24 hours, but it didn't take that long)

My experience has been as follows:
Prior to purchase - 10+ they were very accomodating and quick to answer questions.
After Purchase - 10+ All aspects of their service has been as advertised in every detail.
Site features - Since I am new to this world, I can't speak about how suitable this organization would be for every web application.  However everything I have had needed has been there.

I highly recommend these folks to anyone needing web space.  They offer more than anyone else I found, plus their service has been just incredible.  (PS: I do not work for, nor do I have any connection with this host other than as a paying customer)Check out my site - JRMcDonald.com.

 

 

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