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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Multiple Outages - Review by
Jason submitted on July 13, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of July 13, 2002): Current customer |
| Plan used: Premium |
| Customer service rating: 6 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 4 out of 10 |
The first week with this host, the email and Web hosting went down for multiples of hours on two consecutive days. Neither of which showed up on their "Outages" page. Not a good sign when a new host goes down twice in the first week of service.
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