Infinology - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

SHAMEFUL EXCUSE FOR WEB HOST! - Review by Anonymous submitted on October 15, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of October 15, 2002): Less than 3 months ago
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 6 out of 10
Overall rating: 1 out of 10
This company is seriously an embarrasment to web hosting.  The very first time I placed a Helpdesk "trouble" ticket with them I got attitude from the tech via email.  I knew things were only going to get worse.  Constant outages, non-existent customer service and plain poor communication is what makes these guys a complete disaster and not to mention an expensive one.  DONT DO IT!

 

 

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