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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Horrible - Review by
Kelly Folts submitted on May 10, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of May 10, 2003): Less than 3 months ago |
| Plan used: Basic |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 1 out of 10 |
I tried Infinology for 8 days and the only good experience I had is when I found the 10 day money back policy! Their entire set of IP addresses suffer from improper subdelegation resulting in MANY email servers to refuse email from any 34.xxx.xxx.xxx IP address. So, you end up not being able to email most of your friends and family. When I inquired with customer service, I did get a reply but it wasn't satisfactory. They simply said "yeah, we noticed that and we're working on it." I decided not to wait around past my 10 days to find out if they'd ever get to it.
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