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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Don't use these guys! - Review by
Alan Mitchell submitted on May 15, 2003 |
| Customer's web site: bigdenali.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of May 15, 2003): Current customer |
| Plan used: Windows 2000 |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 1 out of 10 |
Here is the latest email I wrote to the Infinology people:
So, now you have deleted everything from my site that has been added since the end of January. Also I can no long send email using the asp code in my webpages.
All this in addition to the usual down time that you inflict on us is just great.
I don't expect any answers from these trouble tickets. You stopped responding to them when your service went to crap a long time ago.
All I can say about your latest disaster is that I'm really glad my time with you is almost up. Unfortunately, I know I'm going to have to go through the bank to keep you from charging me again. You can try and steal my money but I'll get it back, just like the last time. I keep telling myself, just two more months, just two more months, then I'm rid of you.
I can't wait to get my files off your webservers.
You guys stink!
Alan Mitchell
BigDenali.com
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