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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Untitled - Review by
submitted on June 5, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of June 5, 2003): Less than 3 months ago |
| Plan used: Plan:3. [B] Beginners Management Suite Pro "Premium Hosting Pro" Model |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 2 out of 10 |
Infinology says my account has 10Gb diskspace, and that's a lie. I get "out of disk space" every time I upload a large file (30Mb).
Infinology deleted all my files at least 2 times without telling me, although all my files are legitimate and do not violate any terms and conditions. I called them up and they told me that they don't have backup and that I have to upload again, which took me 3 days straight to get them back in place; then the next day Infinology deleted my files again.
Then when I wrote them an email to cancel my account within 30 days, they never refunded me the money. I had to call my credit card company to void the charge.
This is horrible. This host is a SCAM, and it's not as good as it sounds. Please be cautious.
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