Infinology - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Suspicious favorable revieewswere posted on other ratings sites. - Review by submitted on August 9, 2003
Customer's web site: www.infinology.com
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of August 9, 2003): Current customer
Plan used: Premium UNIX
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
The site is frequently down for periods as short as five minutes, and as long a a whole day. While the support person INSISTED that I was thr ONLY person having dificiculty, I received an e-mail stating that a disk had crashed, and almost an entire day was required to restore from back-up

 

 

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