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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Be afraid. Be very afraid. - Review by
Tim Neasham submitted on August 22, 2003 |
Customer's web site: www.neasham.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of August 22, 2003): Less than 3 months ago |
Plan used: Zero Setup plan... |
Customer service rating: 2 out of 10 |
Technical quality rating: 3 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 2 out of 10 |
Absolutely awful support. I signed up for a 2 year plan. Boy was that a mistake. I've been counting the days until I could move from them without losing my money. I think I should have just given up the money. Not worth the headaches. Up time is iffy. Numerous, numerous e-mail outages with no answers as to why. No notice. No note on their system status page. Lost my data several times. Not critical since its a "family" page, but still... I won't use them again if they GAVE me the serice for free. Hell, I wouldn't use them if THEY paid ME!!! Don't even think about using them. Go to ICD Soft.
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