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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Untitled - Review by
Harry submitted on February 8, 2002 |
Customer's web site: tropicalgardensofmaui.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of February 8, 2002): 1 year - 3 years ago |
Plan used: N/A |
Customer service rating: 2 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
Never accepted any responsibility for down time or lost e mail. Very rarity responded to tech questions. They prefer to blame customer or suggest a completely irrelevant answer. They dont seem to care about customers. It's to bad a company that big that can spend all that money on those full page color ads doesn't put more into quality service. This is a publicly traded company investors!!
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