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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Interland Sucks Eggs - Review by
Jim submitted on September 14, 2002 |
| Customer's web site: Its Gone Now |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of September 14, 2002): Over 3 years ago |
| Plan used: basic |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 1 out of 10 |
Several years ago we started our site up at Interland…the readers digest version goes like this:
1.Our CGI scripts would stop running for no reason…told us it was our fault
2. Could not access our site for 3 days…told us it was our problem, as they could connect.
3. Went to a trade show…set up our booth the night before, came in the next morning turned on PC to find a welcome to Interland screen where our site was the night before. Told us it was our fault because we asked to be moved to a new server since the other one sucked…they did not tell anyone the switch was being made.
4. Billed many times twice for the same account.
5. Tech support really nonexistent
6. NO Email ever returned with an answer.
7. Had to have an attorney send a letter to get our money back from them.
If you even think about hosting at Interland you should be sent out of the country for a minimum of 3 years.
Here is the funniest one…went to several BBS and posted my story and I kept seeing a post from the same guy stating how great their service was etc…later to be found it was actually and employee posting on company time attempting to do damage control.
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