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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
They killed me - Review by
Anonymous submitted on March 1, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: less than a month |
Date when last hosted by this company (as of March 1, 2002): Less than 3 months ago |
Plan used: $50 |
Customer service rating: 1 out of 10 |
Technical quality rating: 3 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
Interland bought or somehow acquired ATT's small business hosting. Without warningl, they pulled my site off- and didn't bother to point to their new DNS (they could easily have done this through Network Solutions) After an hour trying to get through, i was told to have my site pointed to their name server...it will take three days. I have lost business and money because they really don't care.
I told them they may lose customers because of this, and the guy actually said they have "very understanding" customers.
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