Interland - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

What a joke - Review by crash submitted on March 6, 2002
Customer's web site: N/A
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of March 6, 2002): Less than 3 months ago
Plan used: Mission and Freedom originally from HostPro
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Any company that makes it's resellers sit on hold for over 4 hours isn't worth the time of day. They have absolutely no concern for their customers and could care less about satisfaction. They hire techsupport based on their LACK of knowledge and hand them a knowledge base that is sorely lacking. They don't even know how to run their own servers! Need a DNS record fixed - forget it, they will just mess it up.

All they want is your money, they over charge for everything.

We didn't chose them, they merged with HostPro (who was GREAT).

 

 

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