Interland - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Completely Terrible - Review by submitted on January 3, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of January 3, 2002): Less than 3 months ago
Plan used: Shared Plan
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 5 out of 10
Overall rating: 1 out of 10
There mail servers fail all the time, the websites go up and down, they migrate to servers, changing your usernames, passwords and dns names without telling you and loose data on the site.  When you call tech support you wait on hold 1 hour to hear.  Sorry, you're only a shared plan.  Shared plans aren't the meat and potatoes.  Interland is terrible.  BEWARE!!!

 

 

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