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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Terrible - Review by
Anonymous submitted on April 23, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of April 23, 2003): Current customer |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
We were unfortunate to have our host boughtout by Interland this spring. It's been a disaster ever since. Our site is now deathly slow most of the time, and it's unreachable entirely much of the time. Interland alternately blames this on malicious attacks on their servers and the moving of our site over to their servers. It's been nearly a month since the switchover and service has been terrible from the get-go. Trouble tickets are all but ignored by Interland. Trying to track a trouble ticket at their site is impossible most of the time, since they can't manage to get their _own_ site up.
Stay away.
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