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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Just awful - Review by
submitted on April 30, 2003 |
| Customer's web site: www.4m-ent.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of April 30, 2003): 1 year - 3 years ago |
| Plan used: NetValue I believe |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 1 out of 10 |
After the HostPro merger, there were no upgrades and they "encouraged" me to switch to one of their plans. I paid more, lost Java servlet support and I was getting unsubscribed to newsgroups because the email was always down. I switched to CommuniTech.net but the sales person neglected to tell me they had merge with Interland (even though I was complaining about them the whole time.) My last client with them had their site disappear. They had botched the email address and the credit card expired. They had a valid phone and fax number but did not attempt a contact to keep the site up and running. They seem to take over an existing company, don't upgrade and then try to get you into one of their plans. Too bad, HostPro and CommuniTech.Net were first rate.
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