Interland - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Interland Nightmare - Review by Tom submitted on May 3, 2003
Customer's web site: N/A
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of May 3, 2003): Current customer
Plan used: Dedicated
Customer service rating: 3 out of 10
Technical quality rating: 5 out of 10
Cost rating: N/A
Overall rating: 3 out of 10
I found reading the customer reviews soothing as I am going through my Interland nightmare!

I have a dedicated server, due to a $47 billing error, they shut my site down.  I corrected (so I thought) my billing error on Friday afternoon.  Evidently, they did not.  They shut the site down again.  I called the top person at the site on the weekend.  He could not override the billing error.  He said call back on Monday morning. 

Interland was a good host at one time.  Time for a new host!!!

 

 

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