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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Unbelievably Bad - Review by
Ray submitted on June 14, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of June 14, 2003): Private |
| Plan used: N/A |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: N/A |
| Overall rating: 1 out of 10 |
I was a Burlee customer for over two years and always very satisfied until a few months ago when they became an Interland company. Since being taken over by Interland, the down time of my site has been so excessive that users email the site asking if there is something they (or us) can do to correct the access problems. When I called Interland they were always very nice on the phone but basically told me that since acquiring Burlee the "transition has been very difficult" Too difficult for me - I recently moved my site to a new hosting compoany and am now trying to get a refund (I have 9 months paid in advance) from Interland. My advise - you would have to be insane to let Interland host your site.
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