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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
do not care about customers - Review by
submitted on June 20, 2003 |
Customer's web site: www.trinidadexpress.com |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of June 20, 2003): Current customer |
Plan used: DEDICATED |
Customer service rating: 1 out of 10 |
Technical quality rating: 5 out of 10 |
Cost rating: 7 out of 10 |
Overall rating: 1 out of 10 |
We have been hosted with Interland dedicated at $1200 a month for 4 years. We have had mixed results. Two nights ago they froze our server without contacting us over a misunderstanding about payment whic was 50% our fault. However our site is still not live 48 hours later and we are a national newspaper. They exhibit the worst customer care I have seen and do not seem to uderstand or care about customers who depend on them for service
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