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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Shockingly Bad Before, Shockingly Bad Now - Review by
Anonymous submitted on July 8, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of July 8, 2003): Current customer |
| Plan used: Dialtone dedicated unix server |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
I used to use HostPro, and Interland bought it. They were so bad that I switched to Dialtone. Then Interland bought Dialtone. The problems are worse now than they were last time around. Tech support says they are fixing the problem, only to make it worse. We are currently trying to move my 300 clients elsewhere ASAP because THEY ARE ALL DOWN for the second day in a row. How can this company stay in business with service this bad? Scratch that, with NO service? Please oh please don't let Interland buy whatever company I switch to this time. I fear losing my customers and my livelihood.
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