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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| CGI gone fishing for 3 weeks on a Perl driven web site! - Review by
Ricardo Aguilar submitted on April 15, 2002 |
| Customer's web site: www.guame.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of April 15, 2002): 3 months - 1 year ago |
| Plan used: Unix hosting @ $50/month |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Call after call, email after email and in my site down for 3 weeks. The problem: All scripts stopped working at the same time. The resolution: the problem was never fixed, so I now host the site with another company. Here are some of the responses I got by email from Interland (note the dates):
Thank you for using Interland. Your problem has been Escalated.
Please reference the Ticket Number: 635795 Opened on: 9/18/2001 4:55:48 PM if you encounter the same problem again.
Issue History on Ticket:
9/18/2001 4:57:43 PM - GEORGIA DIXON - Ricardo, said perl scripts just stop working.
Issue History on Ticket:
10/9/2001 2:35:28 PM - ELLENI ASSEGED - The customer has a perl script that stops executing.
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