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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Crammed Slow Servers - Review by submitted on June 6, 2002
Customer's web site: www.tommycastro.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of June 6, 2002): Current customer
Plan used: Windows Advanced (Shared Hosting)
Customer service rating: 5 out of 10
Technical quality rating: 2 out of 10
Cost rating: 4 out of 10
Overall rating: 3 out of 10
I've had a number of very slow accesses when using FTP to update my site. About twice a month I get Server Not Available, Server Timed-Out, etc., where it grinds to a halt.  They have had problems providing space for my MS Access database queries.  The SQL Server database has run fairly quickly, by contrast.  Today I had a photo returned to the browser instead of my HTML page.  This being indicative of some major screw-ups on their server (I imagine!).

Their attitude is 'things are working now' (after awhile), and my favorite: Upgrade to a more expensive plan.

They may have been good a couple of years ago, but now I think they are trying to squeeze more profit out of their user base, by sacrificing space and performance.

I would look elsewhere, until they get their act together.

 

 

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